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FAQ's
 
(Note- please note that the following list of processes is only an indicative list and merely filling or executing and submission of the documents or following the process specified below will not obligate the Company to act on the same. The Company reserves the right to amend / modify or waive any condition / process at any time without assigning any reason thereof)

The processes mentioned below (except for the issue of duplicate dividend/ Interest warrants) will be applicable only in the case of shares held in physical form. For shares held in dematerialized form, the shareholders are required to contact their respective Depository Participants.

Q1.  I have changed my correspondence address. How to incorporate the new address in the records of the Company ?
  • The 'Request for Change in Address' (as per format given in the link below) be filled, completing all the details and the same, in original, be sent to the Company at Registered Office / Corporate Office.
  • The request can be sent through mail or be faxed. No request, however, will be accepted through e-mail. However, scanned copy of the request letter with clear visible signatures sent through e-mail will be acceptable.
  • The request should be signed by the Sole / First Holder or the Registered POA holder.
  • The Company on receiving the request shall verify the same and if found to be in order shall record the change in address and intimate the same through post to the address of Sole / First Holder.
  • Request once accepted by the Company shall override all previous requests and shall be valid till such time, further request is received.
  • The whole process, once all requisite documents, in order, are received at the Company's end, would take about 15 days
Q2.  I have changed my Bank Account. How to incorporate the new bank account particulars in the records of the Company ?
  • The 'Request for Change in Bank Particulars' (as per format given in the link below) be filled by completing all the details and the same, in original, be sent to the Company at Registered Office / Corporate Office.
  • The request can be sent through mail or be faxed. No request, however, will be accepted through e-mail. However, scanned copy of the request letter with clear visible signatures sent through e-mail will be acceptable.
  • The request should be signed by the Sole / First Holder or the Registered POA holder.
  • The Company on receiving the request shall verify the same and if found to be in order shall record the change in bank particulars and intimate the same through post to the address of Sole / First Holder.
  • Request once accepted by the Company shall overwrite all previous requests and shall be valid till such time, further request is received.
    The whole process, once all requisite documents, in order, are received at the Company's end, would take about 15 days.
Q3.  I have Lost / Misplaced my Share Certificates. How do I get Duplicate Share Certificates Issued ?

In case of the loss/ non receipt of share certificates the shareholder can apply to the company for the issue of a duplicate share certificate by following the below mentioned process :

  • Notify the Company at the earliest of the loss of certificate enclosing a copy of the First Information Report filed with the local Police Station.
  • The Company would mark caution against the said certificates as a safeguard against any unauthorized / fraudulent transfer.
  • Fill in the Indemnity Bond (as per format given in the link below) on a Non Judicial Stamp Paper of Rs. 200/- and an Affidavit (as per format given in the link below) on a Non Judicial Stamp Paper of Rs. 100/- and the same, in original be sent the Company at Registered Office / Corporate Office.
  • A demand draft for Rs. 250/- (depending upon the details of the share certificates) made in favor of Ballarpur Industries Limited, payable Delhi / Ballarpurshah, Maharashtra be enclosed towards the cost of publication of notice in the newspaper.
  • The indemnity bond along with request letter for issuance of duplicate Share Certificate is required to be signed by Sole / First Holder or the Registered POA holder.
  • The Company on receiving the request and other mentioned documents, shall verify the same and if found to be in order shall proceed to issue the newspaper notice and completion of other formalities as may be required for issue of Duplicate Certificates.
Q4.  I have Lost / Misplaced my Dividend/Interest/Refund warrant(s). How do I get Duplicate Dividend/Interest/Refund warrant(s) Issued ?
 

In case of the loss/ non receipt of Dividend/Interest/Refund warrant(s), the shareholder/debenture holder can apply to the company for the issue of duplicate Dividend/Interest/Refund warrant(s) by following the below mentioned process :

 

  • Intimate the Company at the address given below for the non receipt / loss of Dividend/Interest/Refund warrant(s). The Company shall confirm the paid status of the said Dividend/Interest/Refund warrant(s).
  • On receiving confirmation from the company, the shareholder / debentureholder may have to furnish indemnity bond as per format given in the link below.
  • The Company on receiving the request and other mentioned documents, shall verify the same and if found to be in order shall proceed to issue the duplicate Dividend/Interest/Refund warrant(s).
Q5.  My Dividend/Interest/Refund warrant(s) has lapsed (the validity has expired). How do I claim the money?

In the event of Dividend/Interest/Refund warrant(s) becoming stale or outdated or mutilated and become non presentable to the bank, the said Dividend/Interest/Refund warrant(s) may be sent to the Company under the cover of a simple letter for issue of a duplicate instrument.
Q6.  I am a shareholder and wish to Nominate a person as my Nominee. What should I do?

Please refer to Instructions contained in Form (as per format given in the link below)s
Q7.  The Shares were held in the name of my deceased relative's and I am the Legal Heir. How do I get the shares transmitted in my name?

For transmission of shares held in the single name of the deceased, the legal heirs have to send to the Company at the address mentioned below, the following documents:

  • Formal Transmission request, as per format given in the link below
  • Share Certificate(s)in original
  • Certified copy of the death certificate of the deceased. The certification on the copy of the death certificate can be done by a Magistrate, Notary Public, Special Executive Magistrate or a similar authority authorized holding a public office and authorized to use the seal of his office. The name and designation of person attesting the document must be legible. Alternatively, the original death certificate can be sent to the Company, which after verification will be retuned back.
  • Certified copy of the Probate of will / Succession Certificate / Letter of Administration, as may be applicable. The certification on the said document can be done by a Magistrate, Notary Public, Special Executive Magistrate or a similar authority authorized holding a public office and authorized to use the seal of his office. The name and designation of person attesting the document must be legible.
  • Specimen signatures of the legal heirs, duly attested by their bankers
  • Un-encashed dividend warrants, if any, in the name of the deceased.

The Company reserves a right to ask for further information / documents before processing the request for transmission of shares.
Q8.  I am a shareholder holding shares as second joint holder. Due to the death of the first holder, I wish to delete his name. What should I do?

The joint holder has to send a formal request to the Company for deleting the name of the first holder along with the following documents:

  • Share Certificate(s)in original
  • Certified copy of the death certificate of the deceased. The certification on the copy of the death certificate can be done by a Magistrate, Notary Public, Special Executive Magistrate or a similar authority authorized holding a public office and authorized to use the seal of his office. The name and designation of person attesting the document must be legible. Alternatively, the original death certificate can be sent to the Company, which after verification will be retuned back.
  • Un-encashed dividend warrants, if any, in the name of the deceased.

The Company reserves a right to ask for further information / documents before processing the request received from the joint holder(s)
Q9.  I am holding shares in the physical form and wish to avail the benefit of ECS i.e receipt of the dividend and other payments directly to my bank account. What should I do?

ECS (Electronic Clearing Service) is a facility provided by RBI whereby the shareholders can authorize the company to credit the amount of dividend directly to the shareholders' specified bank account. The facility currently is available for limited locations and is free of cost. Payments through ECS are not only very convenient but also ensure increased protection against fraudulent interception and encashment of dividend warrants by eliminating loss/ damage of dividend warrants in transit. Currently, the scheme is applicable

The share holder should send ton the company, request for updation of ECS details in the format given in the link below. The request should be sent at the following address duly signed by the sole / First holder or the authorized signatory/ POA holder along with the following documents:

  • Full particulars of the bank account.
  • Copy of a cancelled cheque issued by the bank containing the MICR & the Branch code.

Note: In case of shares held in electronic form, you may please contact your Depository for availing the ECS facility
Q10.  I am holding shares the physical form and wish to convert the same in demat form. What should I do?
 

As per the SEBI requirements, shares of T.T. have to be compulsorily traded in electronic form. Dematerialisation is the process wherein the shares held in physical form are converted into electronic entries. The holding is reflected as a credit balance in the demat account held by the shareholder.

 

Some of the main advantages of holding shares in demat form are

 

  • A safe, convenient way to hold securities;
  • Immediate transfer of securities;
  • No stamp duty on transfer of securities;
  • Elimination of risks associated with physical certificates such as bad delivery , fake securities, Delays, thefts etc.;
  • Reduction in paperwork involved in transfer of securities;
  • Reduction in transaction cost;
  • No odd lot problem, even one share can be sold;
  • Nomination facility for the demat account;
  • Change in address recorded with DP gets registered with all companies in which investor holds securities electronically eliminating the need to correspond with each of them separately;
  • Transmission of securities is done by DP eliminating correspondence with companies;
  • Automatic credit into demat account of shares, arising out-of bonus/split/consolidation/merger etc.
Q11.  I am holding share-debentures of TT LIMITED which were acquired before marriage. Consequent upon my marriage I wish to get my shares-debentures recorded in new name. How should I proceed?

In case of change of name due to marriage, the shareholder is required to provide following documents to the company:

  • Certified copy of marriage certificate
  • Share/debenture certificate(s) in original
Q12.  I have changed my name (due to reasons other than marriage) and wish to get my shares/ debentures certificate in my new name. How should I proceed?

In case of change in name, the shareholder/ Debenture holder is required to provide following documents to the company:

  • Affidavit as per format given in the link below.
  • Certified copy of document (s) evidencing change in your name viz, notification in official gazette, news paper cutting notifying change in your name, identification proof in the new name e.g, passport /Voter Id card/Pan card etc.
  • Share/debenture certificate(s) in original